Mebane Family Chiropractic, PC
Frequently Asked Questions
Will your office accept my insurance?
We are In-Network with BlueCross BlueShield, Cigna, Medcost, and Medicare. Some exclusions may still apply with these plans.
We are Out-of-Network with United Healthcare, Coverntry Healthcare, and Aetna.
We do accept many Medicare Replacement plans, but due to recent policy changes, we can no longer accept Humana or BlueMedicare.
How much will I be expected to pay each visit?
This depends entirely on your insurance coverage.
If your plan operates on a copayment basis, your copay will act as a price ceiling. That amount will be the maximum you can expect to pay for any individual visit. With many of the higher copay plans, only your first few visits will be that much.
Generally, the copay amount will be listed on your insurance card, either under Specialist or Chiro. We strongly recommend calling the Customer Service line or logging in to view your full benefits online to confirm this amount.
If your plan first applies your visits towards a deductible, until that is met and your coinsurance kicks in, you will be responsible for paying for each service you recieve based on your insurance carrier's fee schedule, which vary widely.
If we are Out-of-Network with your plan or you do not have health insurance, we have an established Cash Fee Schedule.
How much are your Non-Insurance Fees?
Regular adjustments fall between $32 and $45, depending on how many areas you have adjusted during your visit.
The major expense is the initial visit, which is when the doctor performs an exam, generally takes x-rays and your first adjustment. The initial exam is $70, the adjustment is usually about $40, and x-rays range from $40-$100 depending on what level the doctor needs to take.
What happens if I'm running late to my appointment?
For regular adjustments, we schedule patients for 15 minutes at a time. If you are running late to your appointment, we ask that you please call to notify us that you're on the way. We may need to reschedule your appointment if the rest of our day is fully booked, but sometimes we are able to still work you in, though you will likely have to wait. If you show up 15 minutes or later after your appointment time without calling ahead, that is considered to be a missed appointment, and additional charges will apply.
Your office is In-Network with my insurance company, so why won't they cover my chiropractic visit?
Not all insurance plans cover chiropractic benefits, though many do. Chiropractic falls under a Specialty category that is not guaranteed to be included with every plan.
If your plan does not cover chiropractic services, we would put you on our Non-Insurance Fee Schedule.
What can I expect when I come in for my initial visit?
The first visit at our office will take at least an hour, which is why we try to schedule initial appointments before our lunch break as our afternoons fill up very quickly.
First, there's the paperwork. You will need to complete our Patient Intake Form in advance to bring in with you. If you do not have your paperwork completed, your appointment will have to be rescheduled.
While the doctor is reading over your paperwork, we will have you watch a short video about chiropractic care.
The doctor will perform an exam that includes reviewing your medical history and daily life to ascertain any possible extenuating conditions that may be contributing to your complaint.
The doctor then generally takes x-rays. Patients who are pregnant or breast-feeding will not have any x-rays taken. For patients under 18 years of age, the doctor will consult with the parent or legal guardian.
Finally, the doctor will perform your first adjustment. If you've never had an adjustment before, or it's been a while since your last adjustment, you can expect some soreness during the next day or so, which is why we recommend applying an ice pack (20 minutes on, at least an hour off) to the areas you had adjusted to help with inflammation.
The assistant will review your insurance and payment information at the front desk, process your payment, and schedule your next visit.
What if I need to cancel my appoinment or I miss it?
Missed appointments will incur a charge of $25.00 for each missed visit. If you know you will not be able to make your appointment, we ask that you give us as much notice as possible. If you are scheduled for the following day, for instance, but we're already closed, you can call and leave a message to let us know you won't be able to make it, and no charge will be added to your account. We understand that unexpected complications can occur and do our best to work with you so long as we are notified.
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